I enter a lot of contests because you really never know. At most it costs me email spams, not that big of a deal. So I won one the other day and by other day I mean 3 weeks ago for a baby girl lace romper, headband, and necklace Halloween set. Yay! I emailed the people my address and then started looking for it about a week after I'd won. Now almost 3 weeks later, it still hasn't arrived and so I debated. Do I just let it go since basically I've lost nothing and I didn't pay for anything? Or do I let them know?
I let them know. I can't let it go. Yes, I've lost nothing but I also don't think it's fair to go through a contest with people expecting something and then not giving it. So I debated about how. The thing is with social media it is just all too easy to call out a company on bad or suspect behavior to the public and I don't always think that is fair. The only email I had was by the person I thought was only running the contest and I didn't know if she was the right one to talk to. I could write on their Facebook page but that is really public. Instead I opted to FB message them. It turned out to be the same person over email. She said it was "an inner company miscommunication" which I took to mean that they forgot. She offered a Christmas set instead since Halloween was over but the thing is that I had plans for the purple romper for Button's birthday and a Christmas one wouldn't be the same. I felt ungenerous sort of demanding the one that I actually won which is weird. Don't get me wrong. The Christmas set is very pretty. I just like the purple and it will probably get more wear than a red. I finished messaging her this morning and I hope to hear from her soon and get this sorted out.
This isn't the first time this has happened. Once I won some books from a pretty well known YA author. I forgot about the books actually for a while and then one day a few months later I remembered. So I emailed her and it took several reminders for her to finally send them out. I try not to be an ass about so many things but apparently have strong feelings on contests. I just think that if you are going to say you are giving something away, you should actually give something away.
ETA: They got back to me and let me pick out a romper, headband, and necklace of my choice. So that was awesome of them because they could have just as easily sent me the Halloween set and called it fair. Instead I got to pick out what I wanted. This contest just got way better!